January 22, 2012 - 3 objects: New staffing, Examine your payments options, bestseller listing revamped. Â one. Â Be sure to join me in welcoming Valerie as the most recent member of our assist team, joining Raylene and Angela. Â They're The good people today you achieve when you click the "?" dilemma mark button. Â Our assistance team is backlogged, so please be expecting delays as we slowly but surely reduce the backlog and function toward speedier reaction times. Â To assist us enable you to, you should meticulously evaluation our FAQ before you decide to Get hold of the support workforce. Â Â two. Record This autumn payments should go the last day of the January. Â Reminder: Â Make sure you click to the payee profile and make sure your info is accurate and also you're set for being paid. Â Just about every quarter, authors pass up payments as the mailing address or paypal handle is incorrect.
June 11, 2014 - You questioned, we delivered. Smashwords now delivers day-to-day product sales reports and aggregated charts from iBooks, Barnes & Noble, Kobo and OverDrive. We also now report accumulated preorders at iBooks! You will discover The brand new charting attribute with your Dashboard. Learn more for the Smashwords Website. For anyone who is uploading direct to iBooks, B&N or Kobo, think about consolidating your distribution via Smashwords to obtain the comprehensive good thing about these new charts and their analytic capabilities.
December 18, 2013 - Glitch in help sort found and fixed. We identified and fixed a glitch within our support sort that brought on us to get rid of some range of assistance inquiries. We imagine the glitch primarily afflicted individuals who contacted us concerning yesterday morning and 2:40pm currently through the "?
December 21, 2013 - A couple of Smashwords authors have expressed concern about piracy at Scribd (and some have expressed disappointment that their guides haven't been pirated at Scribd!). Like a website that permits rapid and straightforward add of written content by any person, unauthorized publication of pirated is effective is an issue each publishing System ought to struggle with. We manage it at Smashwords, as does Amazon as well as YouTube. Previously right now I up to date the Smashwords weblog put up to share what Scribd is carrying out to lessen the incidence of unauthorized uploads. In this article you go: December 21 Update on Piracy Prevention: By distributing your e-book to Scribd by way of Smashwords, you can expect to also enable reduce and remove unauthorized versions within your work at Scribd.
August seventeen, 2012 - Products. 1. Top quality Catalog approval occasions. On Could 11 (see Might 11 update below), our Top quality Catalog evaluation moments were being operating an unacceptable fifteen days. As promised, we have staffed up to offer speedier approvals. Early yesterday night, we accomplished a 0-queue condition, exactly where all publications waiting around to get reviewed were reviewed. This implies a number of people yesterday gained High quality Catalog acceptance within minutes of uploading. Quite amazing. Our next goal for improvement: Our company and guidance queue. It's been starting from 4-seven times these days, which we contemplate unacceptable. We are now training another addition to your provider staff, Marcus V. Education for this situation usually takes months. Inside the short term, the queue may perhaps lengthen, but in just a handful of weeks it need to start off coming down. Objective: Exact day responses. Reminder on how you can assist read review us serve additional Smashwords associates a lot quicker: Should you When you've got the direct e mail addresses of our assist staffers or myself, Really don't try out to jump the queue by speaking to us direct.
December eight, 2014 - Great news for authors who just like the "Reader Sets the cost" pricing selection. As you understand, this option is obtainable in the Smashwords retailer but not supported by retailers. It makes it possible for prospects to pay what they need with the ebook, whether that price tag is Cost-free or anything at all above ninety nine cents. At any time considering the fact that late 2010 whenever we negotiated our Agency pricing settlement with Barnes & Noble (gave our authors the opportunity to established the retail cost, and also greater the royalty amount from 42.five% to sixty%), B&N hasn't permitted Smashwords textbooks priced While using the "Reader Sets the cost" possibility. For all those of you who use this selection, you recognize that all one other vendors take the guide in a default cost of $4.95 Until you configure an alternate default selling price from the Settings menu. The blockage could result in confusion, on the other hand. By way of example, When your e book was conventionally priced at $2.99 at Smashwords and presently distributed to B&N, if you later transformed the price at Smashwords to "Reader Sets the Price," it brought on an computerized elimination of the reserve from B&N.
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March four, 2014 - W8BEN kind processing is delayed. W8BEN sorts permit authors outside the house the US to achieve lessened tax withholdings. We are revamping our tax reporting devices, so this will lead to a delay within our processing of your WBEN types received in the course of February and March.
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July 31, 2017 - Whenever a reader reads you for The 1st time, that initially browse is step one of many along a long term romantic relationship-making path. Your target is to show viewers into fans, and followers into superfans. A superfan will propel your job ahead for many years to come back as they're the viewers who will acquire all of your publications sight unseen. They're the readers who go away five-star assessments, purchase your reserve on preorder, and who travel enthusiastic word-of-mouth for your personal publications and creator brand.
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November eleven, 2015 - Heads up. Kobo ideas a brief blackout interval starting tonight and continuing by way of to tomorrow (Thursday) afternoon, through which they've asked us to pause shipments and metadata updates. What this means is when you are intending to come up with a improve to your e book (like price tag update), or you happen to be intending to add a different preorder or title late tonight or tomorrow early morning or early afternoon, go ahead and do it right now so you can find ahead in the pause. Ordinary shipments will resume tomorrow all over 3pm pacific time. Many thanks.